You are important to us! Help us to improve our service by taking part in this customer satisfaction survey. How long have you been a customer with us? New customer 1 - 2 years over 2 years How satisfied are you with our company in general? very happy satisfied dissatisfied How do you rate the price-performance ratio of our products/service? appropriate average below average How can you reach us for enquiries/advice? easy to reach difficult to achieve How easy is it to find the desired item in our online shop? easy medium heavy How did you like the ordering process? very good good less good If you have purchased an alternative product, how satisfied are you with the quality? very happy satisfied dissatisfied No alternative article purchased Which two attributes are most important to you? Quality Price-performance Delivery time Customer service What do you think we could improve? Please enter the characters you see. Thank you for your support. Time's up